Shipping policy

Australia and International Shipping

All orders are shipped via Australia Post within 3–5 business days. Shipping costs are calculated automatically at checkout based on your destination.

Please note that Made-To-Order pieces require additional time to be created and may take up to 20 business days before dispatch.

Once your order has been dispatched, Kimonoso is not responsible for any delays, loss, or damage that may occur during transit. Delivery times may vary depending on the destination and local postal services.

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USA

US Tariffs

As of 9 April 2025, a 10% tariff applies to most Australian goods exported to the United States.

The US also suspended the de minimis exemption for low-value imports from 29 August 2025. As a result, goods valued at US$800 or less may be subject to applicable country-specific tariff rates.

Any import tariffs or duties are the responsibility of the importer. To help cover these additional costs, a 10% tariff fee (in USD) will automatically be added to orders shipped to the United States.

For further information regarding US import tariffs and duties, please refer to the relevant US customs authority.

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EUROPE

Customs & Duties

Please note that Kimonoso is not responsible for, and cannot refund, any Customs Duties, VAT, or other import charges applied to your order.

Since 1 January 2021, shipments to Europe may be subject to customs duties and taxes following changes to the Union Customs Code Delegated Regulation.

Depending on your country and the value of your order, you may be required to pay Customs Duty, Excise Duty and/or Value Added Tax (VAT) upon delivery.

Customs Duty is generally not charged on goods supplied directly to the buyer where the total value does not exceed €150. However, other taxes or fees may still apply depending on the destination country.

We recommend checking with your local customs authority for the most up-to-date information regarding applicable import charges.